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FAQs

Free resources to help you understand, manage, and improve your financial health.

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Debt Counselling and how it works

Marital problems often come with financial struggle, and sometimes it can lead to a breakdown of the relationship and even divorce. That may not be the case for everyone but it is for some. Nevertheless, no matter what the reason for divorce is - there ar...

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The thought of going to court is enough to make anyone nervous! If this is what’s holding you back from applying for debt counselling or debt review, then worry no more. In most cases, you will not have to appear in court at all. Your case, however, does ...

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Debt review is a process that helps South African consumers manage their debts in a more affordable way. However, many people may wonder why debt review fees need to be paid to debt counsellors. Let’s discuss the importance of paying these fees and the be...

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When getting married in community of property in South Africa, couples are essentially sharing everything they own, including their debts. In cases where one partner is struggling with debt, it can be concerning for the other partner. One question that of...

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Debt review and debt consolidation are personalised debt management solutions. The choice on which one to use and which one may be more beneficial, is dependent on your personal debt situation. However, the best way to decide what solution is right for yo...

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DebtBusters does not recommend that you exclude your home loan from the debt review process. Many South African consumers are under the impression that excluding home loans from their debt review will help prevent them from losing their homes. However, in...

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If you are struggling with debt, a debt repayment plan can be an effective way to get your finances back on track. However, what happens if your credit providers do not accept your debt repayment plan? In this article, we'll explore the possible outcomes ...

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If you're in debt counselling, it can be stressful to receive calls or letters from your creditors. But don't panic. There are steps you can take to deal with creditors who contact you directly. Let’s go through them. Why Do Creditors Contact You Directly...

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Debt review, otherwise known as debt counselling, is a debt solution targeted at South African consumers who are over-indebted and struggling to manage their finances. It is a process whereby you are assigned a debt counsellor (such as DebtBusters), who c...

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A South African consumer approached DebtBusters with the following question: I would like to obtain a debt consolidation loan. I have had two bad years where I have made several bad financial decisions. I have three loans, from different credit providers,...

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A South African consumer struggling with debt approached DebtBusters, to see if there is another way to settle outstanding debt, without going under debt counselling? I have approximately R300 000 worth of debt, which comprises personal loans and credit c...

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No, DebtBusters will be able to advise you either way....

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Contact Us

5th Floor, 11 Adderley Street, Cape Town, 8001
[email protected]

Operating Hours:

Mon-Thu: 07:00 - 21:00
Fri: 07:00 - 18:00
Sat: 09:00 - 12:30

Call our experts now on 0861 365 910 Registered debt counsellor NCRDC2484 A member of the National Debt Counsellors Association