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FAQs

Free resources to help you understand, manage, and improve your financial health.

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Debt Counselling and how it works

Being in debt can be a stressful and overwhelming experience. If you've reached the point of seeking help, you may have come across debt counselling, also known as or debt review. It is potentially one of your best options and can be a lifesaver if you&rs...

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Debt counselling is a legal process introduced by the National Credit Regulator (NCR) in 2007 to help people restructure their debt to manage their repayments more easily. The process caters for overindebted consumers who are struggling to repay their deb...

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A South African consumer approached DebtBusters with the following question: “I would like to obtain a debt consolidation loan. I have had two bad years where I have made several bad financial decisions. I have three loans, from different credit pro...

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Debt review – also known as debt counselling – is a legal process the government introduced in 2007 to help overindebted consumers ease their debt burden. If you are overindebted, a debt counsellor can help you restructure your debt to suit yo...

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In the past, debt counselling clients have had employment issues, due to a lack of understanding of the process. Employers had no idea how debt counselling worked, and thus rejected job candidates based on the “stigma” that comes with debt. Th...

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Missing a monthly payment is a dangerous move. It can lead to the loss of your Debt Counselling benefits, and can force you to go back to dealing with debt the way you did before you joined a debt counselling program.  This is because creditors act a...

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The short answer to this question is: yes you can still rent property if you are under debt review.  Debt review is not a credit agreement. This is what makes it possible for you to still rent property. Your debt counsellor will be able to provide yo...

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Marital problems often come with financial struggle, and sometimes it can lead to a breakdown of the relationship and even divorce. That may not be the case for everyone but it is for some. Nevertheless, no matter what the reason for divorce is - there ar...

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The thought of going to court is enough to make anyone nervous! If this is what’s holding you back from applying for debt counselling or debt review, then worry no more. In most cases, you will not have to appear in court at all. Your case, however, does ...

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Debt review is a process that helps South African consumers manage their debts in a more affordable way. However, many people may wonder why debt review fees need to be paid to debt counsellors. Let’s discuss the importance of paying these fees and the be...

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When getting married in community of property in South Africa, couples are essentially sharing everything they own, including their debts. In cases where one partner is struggling with debt, it can be concerning for the other partner. One question that of...

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Debt review and debt consolidation are personalised debt management solutions. The choice on which one to use and which one may be more beneficial, is dependent on your personal debt situation. However, the best way to decide what solution is right for yo...

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Contact Us

5th Floor, 11 Adderley Street, Cape Town, 8001
info@debtbusters.co.za

Operating Hours:

Mon-Thu: 07:00 - 21:00
Fri: 07:00 - 18:00
Sat: 09:00 - 12:30

Call our experts now on 0861 365 910 Registered debt counsellor NCRDC1801 NCRDC2374 NCRDC2499 A member of the National Debt Counsellors Association