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FAQs

What if I am under debt review and a credit provider tries to make a new arrangement directly with me?

DebtBusters can assure you that we offer excellent service. If you are under debt review with DebtBusters we would have already negotiated with your creditors on an affordable repayment plan.

To date, DebtBusters has helped more than 15,000 clients and are currently achieving a 96% success rate.

If a credit provider or debt collector contacts you, the best option would be to contact DebtBusters straight away and we will advise you on the best debt solution for your needs.

Never make any arrangements with a credit provider without discussing it with DebtBusters, as this can have a negative impact on your entire repayment plan with the other credit providers.

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Unfortunately certain debt collectors will use dishonest and illegal tactics in order to trick you into defaulting on your debt review payments in order to pay them instead.

Be aware as debt collectors may pretend that you are not under debt review or that they have terminated your debt review. They are by no means allowed to take this sort of action.

Therefore, if you are at all concerned or confused at any time whilst under debt review, it is vital that you contact DebtBusters on 0869 99 06 06.

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Contact Us

5th Floor, 11 Adderley Street,Cape Town, 8001
[email protected]

Operating Hours:

Mon-Thu: 07:00 - 21:00
Fri: 07:00 - 18:00
Sat: 09:00 - 12:30

Call our experts now on 0861 365 910Registered debt counsellor NCRDC2484A member of the National Debt Counsellors Association