FAQs

DebtBusters operate nationwide, from a central office as common practice, as all banks operate from central offices. Operating from one place helps DebtBusters better control business processes and develops them when the need arises. However, DebtBusters ...

Debt review (debt counselling), Administration and Sequestration are viable debt solutions, offered by DebtBusters to South African consumers struggling to make their debt repayments are faced with financial difficulty. All debt solutions are implemented ...

If clients are under debt review with DebtBusters and have been sent legal documents, they must notify DebtBusters immediately, by calling 0869 99 06 06. DebtBusters expert debt consultants will be able to assist you in taking the right course of action. ...

There is not a maximum period of time that a client can be on debt counselling, although DebtBusters financial consultants try to get debt matters solved in a time that is not excessive. Usually the period is around 60 months. The time period depends on h...

DebtBusters suggest that clients advise the credit providers that they have applied for debt review in terms of section 86 of the National Credit Act. If the credit providers ask for proof, clients will be able to show them their DebtBusters receipt. Clie...

Clients are able to move and work overseas, however DebtBusters insists that clients advise them beforehand. As long as clients continue to make monthly payments, they can stay on the debt repayment plan....

If clients miss a monthly repayment, the credit providers will terminate the client’s debt review and start legal proceedings, which will include judgements and garnishee orders. If clients are struggling to make their monthly repayment, it is best that t...

A DebtBusters consultant will go through the client’s budget and advise the client on the optimal affordable amount which is available to pay credit providers. This amount will be determined after the clients living expenses and those of their dependents,...

Credit Providers are not allowed to change their minds once the debt counselling proposal has been agreed upon. As long as clients maintain their payment to the credit providers each month, they are unable to take further action....

DebtBusters will include: home loans vehicle finance credit cards overdrafts, store cards personal loans micro loans in the debt counselling process. DebtBusters will then look at the clients monthly income and expenses in order to make expert recommendat...

There are various requirements that need to be met in order for one to qualify for debt counselling. Debt counselling is best suited to South African consumers who are; Struggling to meet their debt repayments on time Unable to pay off their debts after t...

DebtBusters has implemented many rules and regulations in order to ensure that consumers are looked after and given the best service possible. With regards to DebtBusters debt solution debt review, all credit bureaus and credit providers will be notified ...