FAQs

If you're in debt counselling, it can be stressful to receive calls or letters from your creditors. But don't panic. There are steps you can take to deal with creditors who contact you directly. Let’s go through them. Why Do Creditors Contact You Directly...

Debt review, otherwise known as debt counselling, is a debt solution targeted at South African consumers who are over-indebted and struggling to manage their finances. It is a process whereby you are assigned a debt counsellor (such as DebtBusters), who c...

A South African consumer struggling with debt approached DebtBusters, to see if there is another way to settle outstanding debt, without going under debt counselling? I have approximately R300 000 worth of debt, which comprises personal loans and credit c...

No, DebtBusters will be able to advise you either way....

DebtBusters operate nationwide, from a central office as common practice, as all banks operate from central offices. Operating from one place helps DebtBusters better control business processes and develops them when the need arises. However, DebtBusters ...

Debt review (debt counselling), Administration and Sequestration are viable debt solutions, offered by DebtBusters to South African consumers struggling to make their debt repayments are faced with financial difficulty. All debt solutions are implemented ...

If clients are under debt review with DebtBusters and have been sent legal documents, they must notify DebtBusters immediately, by calling 0869 99 06 06. DebtBusters expert debt consultants will be able to assist you in taking the right course of action. ...

There is not a maximum period of time that a client can be on debt counselling, although DebtBusters financial consultants try to get debt matters solved in a time that is not excessive. Usually the period is around 60 months. The time period depends on h...

Clients are able to move and work overseas, however DebtBusters insists that clients advise them beforehand. As long as clients continue to make monthly payments, they can stay on the debt repayment plan....

A DebtBusters consultant will go through the client’s budget and advise the client on the optimal affordable amount which is available to pay credit providers. This amount will be determined after the clients living expenses and those of their dependents,...

Credit Providers are not allowed to change their minds once the debt counselling proposal has been agreed upon. As long as clients maintain their payment to the credit providers each month, they are unable to take further action....

DebtBusters will include: home loans vehicle finance credit cards overdrafts, store cards personal loans micro loans in the debt counselling process. DebtBusters will then look at the clients monthly income and expenses in order to make expert recommendat...