Ian Wason, Chief Executive of Debtbusters says credit providers are beginning to invest in debt counselling systems to improve their debt counselling processes. “This is testament to the fact that they are beginning to see the benefits of debt counselling, not only as a viable way to get money back from defaulting customers, but also as a strategy for retaining customers in the long-run,” says Wason.
4 June 2018
The Intelligent Debt Management (IDM) Group has once again received the highest industry accolade at the annual Debt Review Awards for two of its subsidiaries – DebtBusters and Consumer Debt Help.
The gala event held on Saturday, 2 June 2018 at The River Club in Cape Town, celebrated business excellence in the debt counselling industry, and honoured the top South African debt counsellors, credit providers and payment distribution agencies who have made a positive impact on the industry and have impressed their peers and clients with how they excelled in their respective roles.
The most prestigious award for “Best National Debt Counselling Company” has gone to DebtBusters for the third consecutive year, and Consumer Debt Help has once again received the 2018 award for the “Best Large Debt Counselling Company”.
“We are humbled and honoured by this recognition,” says Ian Wason, CEO of the IDM Group.
“It’s one thing to win these awards for the first time. The challenge is to uphold and improve our service excellence and high standards to ensure our clients are always in the best hands while we accompany them on this journey to financial liberation. We do not take this responsibility for granted and see this as encouragement to continue the hard work and focus to stay the best.
“It’s all about helping our clients, and I thank my team for embracing the opportunities to do so in the best way possible.”